Have you ever experienced this kind of emergency situation? For instance, if you lost your Credit Card or ATM card due to theft or stolen. How to contact Credit Card Bank to report for lost card and cancellation of transaction? Do you know the bank phone number or their branch phone number? It’s very frustrated when we cannot find bank customer support number or support contact. I, myself also experienced the same kind of problem when I cannot remember the bank phone number and it’s a time wasting to find the customer service contact on internet.
Therefore, in order to shorten the time to search for Malaysia Local Bank phone numbers, I have compiled a list of Malaysia Local Bank Phone Number to help people who want to contact bank in the shortest time. See below for the Malaysia Bank Directory and their contact numbers. Should you have other local bank contact numbers which are not listed below, kindly comment and I will update their list in this post as well.
1) Affin Bank Berhad
Head Quarter Address: Tingkat 12, Menara Affin, No. 80, Jalan Raja Chulan, 50200 Kuala Lumpur
Website : http://www.affinbank.com.my/home.htm
E-mail : [email protected]
Important Notes: Operating hours for Affin Bank Call Centre is from 8am – 9pm (Monday to Friday only)
Operating hours for Other Affin Bank section is from 8.45am – 5.45pm (Monday to Thursday only), Friday - 8.45am – 4.45pm
Call Centre: 03-5522 3000
Customer Careline: 1 800 88 3883 (During office hours)
General Line: 03 – 2055 9000 (During office hours)
Trade Finance: 03 – 2178 5000 (During office hours)
Unit Trust: 03 – 2055 9733 (During office hours)
Bankcard: 03 – 2026 2766 (During office hours)
Bankcard: 03 – 7803 2836 (After office hours including public holidays)
Credit/ Debit Card: 03 – 5522 3000 (During office hours)
Credit/ Debit Card: 03 – 7947 5488/ 5481/5482/ 5483 (After office hours including public holidays)
Bancassurance: 03 – 2055 9931 (During office hours)
Bancassurance: 03 – 2055 9936 (After office hours including public holidays)
2) Alliance Bank Malaysia Berhad
Head Quarter Address: Menara Multi Purpose, Capital Square, No. 8, Jalan Munshi Abdullah, 50100 Kuala Lumpur
Website : http://www.alliancebank.com.my
E-mail : [email protected]
General Enquiries & Directory Listing
Tel : 03-2694 8800
Fax : 03-2694 6727
Email : [email protected]
Customer Feedback
Tel : 03-5516 9988
Fax : 03-5621 5624
Email : [email protected]
Complaints Personnel
Mary Magaline John
Group Complaints Unit
4th Floor, Menara Multi-Purpose, Capital Square
8 Jalan Munshi Abdullah
50100 Kuala Lumpur, Malaysia
Tel : 03-7490 9738/7490 9783/7490 9787
Fax : 03-5621 5624
Email : [email protected]
Credit Cards & Personal Loans
Tel : 03 5516 9988
Fax : 03 5621 5624
Email : [email protected]
Commercial Banking
Tel : 1300-88-0880
Email : [email protected]
Home Loans
Tel : 03-5516 9988
Fax : 03-2054 7733
Email : [email protected]
Investor Information
Tel : 03-7490 9734
Fax : 03-2696 4692
Email : [email protected]
Internet Banking (allianceonline)
Tel : 03-5516 9988
Fax : 03-5621 5624
Email : [email protected]
Media Enquiries
Tel : 03-2730 2340
Fax : 03-2696 4692
Email : [email protected]
3) AmBank (M) Berhad
Head Quarter Address: Level 48, Menara AmBank, No. 8, Jalan Yap Kwan Seng, 50450 Kuala Lumpur
Website : http://www.ambankgroup.com/
E-mail : [email protected]
Customer service: 1300 80 8888 (Domestic) or (603) 2178 8888 (Overseas) – 24 hours A day
Contact: (603) 2167 3000
Facsimile: +603 2166 5593
4) CIMB Bank Berhad
Head Quarter Address: No. 6, Jalan Tun Perak, 50050 Kuala Lumpur
Website : http://www.cimbbank.com.my/
E-mail : [email protected], [email protected], [email protected]
Customer service: 1300 880 900
Contact: (603) 2693 1722 / 2698 3022
Facsimile: +603 2698 6628
Report lost or stolen cards
- For ATM cards, call 1 300 880 900
- For Platinum Credit Cards, call +603 62047799; and
- For Gold & Classic Cards, call +603 62047788
Report fraudulent emails or websites : Email to: [email protected]
5) EON Bank Berhad
Head Quarter Address: Tingkat 12, Menara EON Bank, 288 Jalan Raja Laut, 50350 Kuala Lumpur
Website : http://www.eonbank.com.my/
E-mail : [email protected]
Customer service: (603) 2616 1133 (24 hour contact centre)
Contact: (603) 2694 1188
Platinum Credit Card Customer Service – 03-2616 1188
Credit Card Customer Service – 03-2616 1133
Promotions – 03-2616 1122
ATM Help Desk – 03-2616 1133
Facsimile: +60 3 2694 9588
6) Hong Leong Bank Berhad
Head Quarter Address: Level 2 Wisma Hong Leong, 18 Jalan Perak, 50450 Kuala Lumpur, Malaysia.
Website : http://www.hlb.com.my/
E-mail : [email protected]
Customer service: (603) 7626 8899
Contact: (603) 2164 2828
Facsimile: +603-79468884
7) Malayan Banking Berhad
Head Quarter Address: Menara Maybank, 100, Jalan Tun Perak, 50050 Kuala Lumpur
Website : http://www.maybank2u.com.my/
E-mail : [email protected]
Customer Care Hotline: (603) 7844 3693 or 1300 88 6688 (24 hours)
Contact: (603) 2070 8833
Facsimile: +603-2070 2611
Lost or stolen card :
Credit cards : 1800 88 3231 or 03 2072 1373
ATM cards: 1300 88 6688
Credit card Enquiries:
Platinum/Premier : 03 7953 8610
General/Gold/Classic : 03 7953 8600
8) Public Bank Berhad
Head Quarter Address: Menara Public Bank, 146 Jalan Ampang, Peti Surat 12542, 50450 Kuala Lumpur
Website : http://www.pbebank.com/en/en_content/personal/index.html
E-mail : [email protected]
Customer Care Hotline: 1-800-22-5555
PB Card Services: 603-2176 8000 (Email: [email protected])
Hire Purchase: 1-800-22-7777 (Email: [email protected])
PBeBank.com: 603-2179 5000 (Email: [email protected])
PB Telebanking: 603-2163 8788, 603-2163 8880
Products and Other Services: 1-800-22-9999
Cash Management: 603-2176 6751, 603-2176 7835 (Email: [email protected])
Trade Finance: 603-21766502
Share Trading/Financing: 603-21766003, 603-21766528 (Email: [email protected])
Facsimile: +603-2161 9307
Report Lost ATM Card: (603) 2179 5000 (24 hours daily)
Report Lost Visa/Master card: (603) 2176 8555 (24 hours daily)
9) RHB Bank Berhad
Head Quarter Address: Tower Two & Three, RHB Centre, Jalan Tun Razak, 50400 Kuala Lumpur
Website : http://www.rhb.com.my/
E-mail : [email protected]
Customer Care Hotline: (603) 9206 8118 (24 hours daily)
(082) 276118 (Kuching, 7am – 7pm)
Contact : 60 3 9287 8888
Facsimile: +603-9206 8088, 082-276088
I just visit the bank’s website to find their phone number =)
.-= blinkky´s last blog ..Fun With Photo Effect =-.
@blinkky: I see. Next time you can find all local bank phone numbers from here.
Just used it. thank you so much. really appreciated.
kasthury
@kasthury: Glad to know that it helps you.
Saya ingin mengecek apakah no telepon ini ada di Kuala Lumpur :
Nama : Noor Hafiza Abu Hasan
Direktur pinjaman islamic (PI)
No tlp : +60 103698595 dan +44 7045731782
Kalau ada gimana cara menghubunginya.
sekian trimakasih
@Juarsa: Sorry, no information on this.
Thanks for publishing this post. It came in very handy when I lost my wallet. Malaysia can do with more considerate pple like u
@Cy: You’re welcome. Glad that the list can help you to find the bank contact number.
OCBC ACCOUNTS INFORMATION AND EMAIL
@RAHEEL: I hope this OCBC email is still working ([email protected])and try to contact them using the below contact numbers.
OCBC Bank Contact Centre
Personal
Within Malaysia 1-300-88-5000
Outside Malaysia 603-8317 5000
Daily (8am to 10pm)
Corporate
Within Malaysia 1-300-88-7000
Outside Malaysia 603-8317 5200
Monday – Friday (9am to 6pm)
Premier Banking
Within Malaysia 1-300-88-1966
Outside Malaysia 603-8315 4288
Daily (8am to 10pm)
OCBC Al-Amin
Personal
Within Malaysia 1-300-88-0310
Outside Malaysia 603-8314 9310
Daily (8am to 10pm)
Corporate
Within Malaysia 1-300-88-0255
Outside Malaysia 603-8314 9090
Monday – Friday (9am to 6pm)
To report loss of ATM Card or Credit Cards after office hours:03-2691 4533
C… Here’s my complain. I’ve already paid someone money through cash deposit on October 2010.. N recently only d someone came n ask me that wen did I bank in her d money.. Of course after bank in already we’ll have d statement , but d prob is already how many months ago , I dint keep d statement samo.. N now d someone kept threaten me all kinds.. My ques is, can I print another statement 2 proof 2 this someone ? But i don’t remember exactly wen. But if check thru her acc, can we check thru d location where I bank in 2 her ?
@Mizzy: The best way is to contact bank officer and ask them to print the statement if possible. Then you may know who you have deposited to.
Mr. Lee,
can I have list of banks in Malaysia?
If there is any contact info, links,or website or others will be so much appreciated.
Do you know anything about information security management system training ?
and who should attend this training ? do u have any opinion who should attend this training other than banks instituition ?
just want some opinion from u
thx ya !
@irin: Thank you for the comment. You can get the full list of banks in Malaysia from Bank Negara Malaysia –> http://www.bnm.gov.my/index.php?ch=13&cat=banking. Sorry, I have no idea about information security management system training.
I’ll already call AMBANK Call centre, one of the operator pick up the phone and she is so rude!!!! When i ask her name she just put down the phone….
VERY GOOD INFO. TQVM
@idasm: You’re welcome.
May I know this account is from which bank?its 12 digits start from
2000900xxxxx
Thxx