Mar 062011

There are many eligible taxpayers in Malaysia are having income tax questions such as how to register tax reference number, how to make tax payment and other related questions. Therefore, the customer service centre Inland Revenue Board of Malaysia had prepared a list of 5 most favourite questions from taxpayer.

income tax questions

1. How do I register an Individual income tax reference number?

There are 2 methods of registering an income tax reference number:

i) You can register manually at the nearest IRBM branch by bringing along a copy of your identification document, remuneration statement and business registration for business cases.

ii) You can register online through e-Daftar. Please visit

2. When will the current year’s excess tax credit be refunded to me?

You will receive your refund within

i) 30 days from the date of submission if the submission is done within the due date through e-filing.

ii) 3 months from the date of submission if the submission is done manually, within the due date.

3. Where can I make my Individual income tax payment?

Individual income tax payment can be made at:

i) IRBM payment counter (Jalan Duta, Kota Kinabalu, Kuching)

ii) Counter (CIMB Bank, Public Bank, Maybank,Eonbank,Pos Malaysia)

iii) E-payment. Please visit

iv) Internet banking (CIMB Bank, Public Bank, Maybank,Eonbank,Pos Malaysia)

4. What are the conditions to claim deduction on housing loan interest?

Interest expended to finance purchase of residential property. Relief of up to RM10,000 a year for three consecutive years from the first year the interest is paid.

Subject to the following conditions:

i) The taxpayer is a Malaysian citizen and a resident;

ii) limited to one residential unit;

iii) The sale and purchase agreement is signed between 10th March 2009 and 31st December 2010; and

iv) The residential property is not rented out.

5. Do I have to register a company tax file if my company has not commenced operations?

A company tax file has to be registered only when the company has commenced operations/business.


Should you have more income tax questions, you can refer to this post – Income Tax Questions and Answers. Otherwise, you can contact LHDN customer service center at 03-4289 3600 (Salary Group-no business income), 03-4289 3700 (Business Group-self employed/partnership), 03-4289 3535 (e-Filling)

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